Reviews

by Dan Cotter on McLean Insurance Agency
Thank you Mike!

Mike Feinberg has gone above and beyond to help our association with a number of insurance needs. From the beginning of our relationship, Mike has come through for us and delivered what he promised. We appreciate his genuineness, knowledge, and excellent customer service - even with minor details. We're so glad that we found Mike!

We have been clients for many years. Over those years we have had many changing insurance needs. Through it all one thing has been completely consistently reliable, that our agent would simply take care of whatever we needed. As I recently told her, I wish every time I needed help with something in life that I could just call PJ Baker!

by Halstead Clark on McLean Insurance Agency

Prompt, courteous and to the point.

by James Paulsen on McLean Insurance Agency
Excellent Service

McLean Insurance representative, PJ Baker, called me at the appointed time, was extremely helpful and gracious, and provided a careful review of my renter's insurance needs. She also inquired as to any other insurance needs that I might have. She was very professional, terrific to deal with and I have nothing by the highest praise for her and your company. It really makes a difference when the person with whom you are interacting provides truly excellent service.

by Syed Hussaini on McLean Insurance Agency
Amazing Experience

I have worked with Mike Feinberg and he has been outstanding. Always very patient answering all of my questions. Great customer service! And he is very knowledgeable as well. Would recommend him to everybody!

Thanks, Debbie!

When renewal time came around we were very pleasantly surprised to learn from Debbie Cutler that she had figured out a very significant saving for our home insurance policy! This was great news and we really appreciate this service.

by mary carpenter on McLean Insurance Agency
Great and Thorough Experience

Working with Debbie Cutler has been great, she sent me very thorough information about my policy and had a good suggestion for saving money; soon afterwards when I had an extra question, she provided a thorough answer right away.Great experience altogether. Mary Carpenter

by Independence Realty on McLean Insurance Agency
Maureen Scholz

Independence Realty is a real estate investment company that specializes in flipping properties as well as managing over 100 rental properties. We could not keep up with the ever changing dynamics of our business without Maureen Scholz. We are proud to say that she is an instrumental part of our company. Thank you Maureen for all that you do!

by Fernando E. de León de Alba on McLean Insurance Agency

Debbie is the best!!!

by Sharon Clemons on McLean Insurance Agency

Debra was very helpful, and has been in the past, as well.

by Gloria LaBossiere on McLean Insurance Agency

I'd like to give a special recognition out to Debbie Cutler who has been so helpful to our family on multiple occasions and especially during our home refinancing process. She is always available, always following up and always ready to help. The other agents in the office are very professional and so helpful as well... Thanks Maggie for also helping even at a time when you were ready to leave!!We have used McLean Insurance for many many years and the customer service is unbeatable, not common now days!

by David Paper on McLean Insurance Agency
Debbie & PJ

The ladies rock. Smooth transition from selling one car and buying another as always. They keep us as happy customers, even when doing everything remotely.

by Cynthia G. Brown on McLean Insurance Agency

Conversation was helpful.

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by Janet Evans on McLean Insurance Agency

On Friday July 22 at 10:45am I called requesting if the agency offered renters insurance. My daughter is required to have the insurance and proof of the insurance before she is able to move in. As with many other things in her life, she left it to nearly the last moment. When I called, I was connected with Debbie who listened to my needs and after reviewing our policy offered the perfect addition to our current policy. Within an hour of my initial contact I had an email confirming the coverage as well as the documented proof of the coverage my daughter can take on check in day. Debbie was helpful, knowledgeable, professional and efficient in helping us gain the coverage we needed in a short period of time. She was wonderful.

by Margaret Rafferty on McLean Insurance Agency
2 requests to review an appointment

J P' assistant called the morning of our 10 am appointment to reschedule because JP was not available. This is the 2nd email Ive received in a 24 hour period after the cancellation asking how it went. Please dont send emails asking me to review an event YOUR OFFICE CANCELLED.

Margaret, we sincerely apologize that we were unable to make our appointment at the predetermined time and our automated system followed up with inquiries on how the appointment went. Our systems have been implemented to allow McLean management to monitor employee performance and client satisfaction. We are looking to see how we can further improve our email messaging platform. Thank you for your business and please let us know if you are still awaiting a follow up from your account manager.

by Young Kim on McLean Insurance Agency
Fantastic Service

Highly recommend Maggie for any of your personal automobile, home, renters, etc insurance needs. Maggie has serviced my commercial lines clients from small contractors to large general contractors and they have all sent praises for her great service and expertise.

by Robert Lewis on McLean Insurance Agency

My review with Debra was GREAT! It was very informative and I am very happy with working with her.

by Mark Carroll on McLean Insurance Agency
Annual

Outstanding service from Debbie, she emailed me when the conference call wouldn't coordinate, reviewed all polices, made comments / recommendations, succinct, spot on, easy, I replied, everything, auto, home, umbrella is all in sync and process was painless.

by Eugene Gorokhov on McLean Insurance Agency
Excellent Service by Young Kim

Young Kim has unfailingly provided excellent customer service to us throughout our relationship with McLean Insurance. He goes above and beyond to help the client resolve any issues that arise, answers any questions clearly and directly, and can always be counted on to do what he says he will do.Eugene.www.burnhamgorokhov.com

The service we have received from Maureen has been fantastic! She is professional, friendly and has been very responsive.

by Tia Theriaque on McLean Insurance Agency
Exceptional Service

My organization has been with McLean Insurance for over 10 years. Maureen consistently delivers exceptional service, superior guidance, and valuable recommendations for our not-for-profit association. I highly recommend McLean Insurance and offer praise to Maureen for her superior service.

Great service

Young, Mike and Tom are great. They take great care of me personally as well as the needs of my business. I'm very happy with McLean Insurance.

by Halstead Clark on McLean Insurance Agency

Mike Feinberg recommended that I change a life insurance policy. It was a hard sell because I was very resistant to the change. Mike stuck with it, though, and finally convinced me he had a better product. He was courteous and professional throughout, and very patient in walking me through the critical details. He is a true credit to McLean Insurance and the industry he represents.

by Lesley Kowalski on McLean Insurance Agency

I look forward to speaking with Debra again! She is working hard on our behalf and I appreciate it.

by Nick Farmer on McLean Insurance Agency

Debra was friendly, efficient, helpful and knowledgeable.

by Hugo J Scotti on McLean Insurance Agency
P G Baker

Mrs. Baker is always on top of all issues and provides an excellent customer services

by james crutchfield on McLean Insurance Agency
excellent service

I recently had some pressing questions with my home and auto insurance and Debbie Cutler helped me tremendously. A quick and thorough response and all the issues were solved. Excellent service & professionalism!

by Ibby Jeppson on McLean Insurance Agency

I'd like to give a special shout out to Debbie Cutler who has been so helpful to our family on multiple occasions. In the last couple of years my son has moved from Connecticut to Minnesota to London and now to New York. Debbie has been great in keeping his insurance and him up to date.She's efficient, professional, responsive, and very personable. I give her a big thumbs up!

by Cathy Feehan on McLean Insurance Agency
Home Owner

Every one at McLean Insurance is knowledgeable and responsive. PJ Baker and Mike Feinberg are always available and people of service. They explain everything clearly and give you options without sales pressure. They are trust worthy and people of character that you can depend on year after year.

by Nancy Grenier on McLean Insurance Agency
excellent service

Michael Fienberg has consistently provided us with prompt, informative and professional guidance. He was especially helpful to us when we were setting up our new business. We recommend him wholeheartedly.

by Matthew Scarlett, Legal Assistant on McLean Insurance Agency
More help than I ever imagined

I was amazed at the amount of time Mr. Feinberg spent making sure I understood Open Enrollment and the Healthcare Marketplace and what my options were. We were in contact for weeks, off and on, until I was enrolled, insured, and still seeing the same doctor I had been for years. Michael explained everything involving the enrollment process and the complexities entailed. Always patient and quick to respond to every little question I had, he personally made sure I understood and was satisfied with everything, going so far as checking in with me weeks later to see how things were going with my situation. In return, ALL he asked was that I made sure to place his name in the area on the enrollment paperwork where it asked whether I had help in filling out the form. I was stunned by the extraordinary amount of effort he spent with me and my minor (but complex) application. Mr. Feinberg definitely knew every detail of VA insurance and the Healthcare Marketplace and Open Enrollment rules and regulations. I feel very lucky to have been guided by him and could not recommend a better insurance professional to work with. Thank you so very much for taking the time to lend me a hand Michael!

by eric rosenberg on McLean Insurance Agency
working with mike feinberg

I really enjoyed working with Mike. I purchased life insurance and disability insurance through him, and he also helped a lot navigating the insanity of Obama-care. He's terrific and I have recommended him to others. Many thanks

by Richard Scott on McLean Insurance Agency
Very knowledgable agent

She was well-prepared for the review, very knowledgeable about the business, and very personable. Couldn't have asked for a better person to talk to!

by Hugo Scotti on McLean Insurance Agency
Great customer service

Mrs Baker has been diligent in finding out better rates and in answering all my questions. I am very pleased with her efficiency and service

by Katherine Chesson on McLean Insurance Agency
Pre-Renewal Review

Debra was great to speak with as she answered all of my questions and patiently walked me through the options for our home insurance policy.

Great Risk Management Partner

McLean Insurance Agency with their ability, experience and desire to work with landscape companies…were easily able to create coverage for my initial company size. More importantly, they have been there to help me with all my insurance questions and needs as my company has grown

by Stephanie G. on McLean Insurance Agency
Professional, Expeditious & Convenient

In the contracting business, it is imperative that both bonds and insurance certificates be issued to General Contractors in a timely manner. I appreciate the fact that I can call your firm and receive the bonds the next day. I have recommended several people to you because of the ease in doing business with you and your professionalism at all times.

by Michael W. on McLean Insurance Agency
Very Competent

Your staff is extremely competent and expedient no matter if it is a new insurance request, or a claim submission.

McLean Insurance is the best of the best !

I've dealt with a few insurance agencies over the years, but none of them compare to the excellent customer service and responsiveness that McLean Insurance provides. I've gotten my entire extended family to insure through the agency and recommend it to all my friends. Of particular note is the extra effort that is put into obtaining the most comprehensive coverage for the most affordable premium when it comes to property and casualty insurance. Kudos to Doug Megill, the second generation of this family owned business.

by Edwania Sampy on McLean Insurance Agency
Home & Auto Insurance

I wrote earlier that I was very pleased with PJ's delivery, explaination & knowledge shared! I am also pleased with the savings I will be awarded with after so many years with McLean Ins. Thank you much! ES

by Edwania Sampy on McLean Insurance Agency
Home & Auto Insurance

Thanks to PJ's research to find savings, I am most grateful! She was able to give me a break-down of my savings for the year and monthly. I appreciate her patience with me (being a senior), answering questions I had and emailing the information shared. Thanks much to PJ!!!

by Peter Clute on McLean Insurance Agency
Rating

We are totally pleased with the service we get from Tom Boswell and his staff. Knowledgeable and responsive. Tom's the best!

by willem polak on McLean Insurance Agency
mananging partner

Have found that the service from McLean staff has been the key factor in why we stay with McLean. Responsive to our needs, be it personal or professional, is first rate. Service is paramount at every level, which is critical. Great firm with great employees.

by Nora Jewell on McLean Insurance Agency
Much more than an agent

I have been working with Maureen for over 17 years and have always received excellent personalized service during the best and worst of times. Both Maureen and Doug were instrumental in helping our business to recover from a devastating fire several years ago. We remain with McLean Insurance Agency because we know they are always working to get us the best pricing for the coverage we need.

all my insurance

nice job - felt like they were trying to save me money and went through everything trying to find ways to cut things back.

by Geraldine Amaral on McLean Insurance Agency
Now I Know

I never really understood the reason or benefit for working with any insurance "broker" or insurance agency. That is until I met PJ Baker. In the past, I just shopped around on my own. But PJ helped us find home owner's insurance when we sold one house and bought our new house, when we were too stressed, rushed and harried to deal with one more piece of paper. She is always very responsive and efficient! Recently, we needed insurance for our boat and she took care of this for us and even immediately sent us an email with the documentation that we needed to register the boat. Very efficient and timely! Thank you PJ.

Lack of responsiveness

We have car, homeowners, and workers' compensation insurance through McLean, and it often requires several repeated phone calls and emails to get a hold of our agent when we have a problem, are calling for a quote, or are calling to renew or add a policy.

Taryn, we appreciate you highlighting your concerns. Your feedback allowed us to investigate our current processes and take steps to eliminate any such issues for you and any of our other customers. Thank you for being a long term McLean Insurance customer and we look forward to taking care of all your insurance needs for many years to come.

by John Gilbert on McLean Insurance Agency
Great Help in Getting House Insured

I paid off my house a few years ago. After I was no longer paying my insurance through the mortgage company, I began paying the insurance company directly. I meant to set up an automatic bill payment through my bank, but forgot. At a certain point, I missed the payment reminder sent by the insurer, and the insurance lapsed. McLean was helpful in finding another insurer and getting my home back under protection.

by Rodolfo Gonzales on McLean Insurance Agency
Consistent, Timely & Accurate Advice

We have had the pleasure of dealing with Young Kim at McLean Insurance Agency on the various type of insurance that our construction business requires. The different limits and the heavy requirements for certificates including those forms and wordings have always kept owners of construction companies awake however with Young, I never had to worry about any of those requirements.
Also, his aggressiveness to find the right policies has helped me stay insured even after different unfortunate claims hurting my experience modification. We have always had professional and personal attention by Young and members of his team. But perhaps just as important, members of McLean Insurance Agency have consistently provided advice and counsel that was accurate and timely. Any individuals who we have been referred to the agency have responded to us with positive feedback and thanks.

by In Guan Her on McLean Insurance Agency
Prompt & Affordable

Young Kim at Mclean Insurance Agency is a very professional, knowledgeable and punctual business person. We have received prompt responses from Young for all our inquiries and concerns! Young is sure to give you the correct information about each company competing for your insurance business from economic stability to affordability. We have used Young Kim for both personal and business related and have never been disappointed with the value or the quality of the products or services offered. You can’t go wrong with Mclean Insurance Agency. I highly recommend them.

Great Advice

Mike and his team provided great advice, making what can be a complex and confusing topic simple to understand. He provided options and ideas to help us select the right type and amount of coverage for our family. We would strongly recommend Mike to friends and in fact have already done so. Mark C.

Like a Partner to our firm

We have for the past 20 years, always relied on McLean to keep us informed and insured cost-effectively.

by Peter Clute on McLean Insurance Agency
Mr.

By far the best insurance company we have ever worked with. Tom Williams, our go to guy, is totally helpful and responsive to our needs. Five stars without question.

by Paula Carbone on McLean Insurance Agency
Property Manager

Mclean Insurance has always been helpful with my insurance needs.

by Randy Davis on McLean Insurance Agency
President

We have been with McLean Insurance for 5 years now and could not be more pleased. They handle our entire line of business insurance. They are very attentive, professional and offer great advise. The one time we had to file a claim, they were very quick on their response and the claim was handle immediately. I would highly recommend them.

by Steve Gunderson on McLean Insurance Agency
1

Most of us would not consider a car accident a great experience. But Deb Cutler, McLean Insurance and my Chubb policy have been caring, polite, helpful at every turn and totally resposive. I could not ask for better service. Thanks!

by Stephen Swendiman on McLean Insurance Agency
Continuing Excellence

This is my 19th year with McLean Insurance. Tom Boswell and Debbie Cutler have been mainstays in supporting our insurance needs in DC and California and their dedication to excellence has benefited us with great products at value pricing.

by Michael B on McLean Insurance Agency
A+ Service

I did an account review with Debra C. earlier this week and, from beginning to end, everything was handled to my utmost satisfaction. Debra is knowledgeable, helpful, and looks out for her customers' interests and concerns. A++. Thanks.

by Jim Morrisey on McLean Insurance Agency
Perfect Insurance Partner!

McLean Insurance not only provided us with the right insurance for our business but also provided us with additional information and guidance that only years of experience dealing with people and businesses can develop. It was this experience that we used to help make successful business decisions as we launched our new restaurant. Our hats are off to you and your team and look forward to the future as we expand with you as our partner. It is obvious whom we will recommend when asked, “Do you know a good insurance agency?”

by Andy lauer on McLean Insurance Agency
insurance

I trust our company's insurance and my personal insurance to McLean Insurance.

by Darlene Bryant-Quinn on McLean Insurance Agency
The Best Experience!

I congratulate all of you at the McLean Insurance Agency on 40 year Anniversary. I personally have had the best experience with all of you. Know matter if the question is big or small, you are always there for me. I appreciate all you do for me and look forward to the next (40) with you.

by Daniel Neal on McLean Insurance Agency
Great job

Doug and his team at McLean have done a great job supporting our full range of insurance needs as our company has transitioned from start-up to established growth company. We can always count on Doug to help us match our special circumstances to the best and most affordable insurance products.

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